Frequently Asked Questions
Everything you need to know about our handcrafted fashion pieces.
What is the lead time for handmade orders?
As each piece is meticulously crafted by hand, please allow 7 to 14 business days for production before your order is dispatched.
Do you offer international shipping from Singapore?
Yes, we ship worldwide. Local delivery within Singapore is flat-rate, while international shipping costs are calculated at checkout based on your location.
Can I request a custom size or design?
We love creating unique pieces! Please contact us via our custom order form or Instagram DM to discuss specific measurements or design modifications.
What is your return and exchange policy?
Due to the handmade nature of our products, we do not accept returns for change of mind. However, if your item arrives defective, please contact us within 48 hours for an exchange.
How should I care for my Ame_handmadesg items?
To preserve the quality of our handmade fabrics and accessories, we recommend gentle hand washing in cold water and air drying in the shade.
What payment methods do you accept?
We accept all major credit cards, PayPal, and local Singapore transfers via PayNow for a seamless checkout experience.