Returns & Exchanges
At Ame_handmadesg, we take pride in the craftsmanship of our artisanal fashion pieces and want you to be completely satisfied with your unique purchase. If your handmade item isn't quite right, we offer a 14-day return window for items in their original, unworn condition.
Initiate Your Request
Contact our support team via email or our website contact form within 14 days of delivery, providing your order number and the reason for the return.
Prepare the Package
Carefully pack your item in its original packaging, ensuring all tags are attached and the garment is free from any signs of wear or washing.
Ship to Studio
Send your return package to our Singapore studio using a trackable shipping service to ensure safe delivery of your handmade items.
Quality Check & Refund
Once our artisans inspect the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing